WebService_Supports


Click here for a complete list of operations.

GetTeamSupport

Test

To test the operation using the HTTP POST protocol, click the 'Invoke' button.
Parameter Value
support_id:
RequestID:

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /Modules/SYSTEM/WebServices/WebService_Supports.asmx HTTP/1.1
Host: 10.20.1.42
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://tempuri.org/GetTeamSupport"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetTeamSupport xmlns="http://tempuri.org/">
      <support_id>string</support_id>
      <RequestID>string</RequestID>
    </GetTeamSupport>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetTeamSupportResponse xmlns="http://tempuri.org/">
      <GetTeamSupportResult>
        <SupportID>string</SupportID>
        <SupportNo>string</SupportNo>
        <SupportDate>dateTime</SupportDate>
        <ProjectID>string</ProjectID>
        <RequestByInfo>string</RequestByInfo>
        <SupportByID>string</SupportByID>
        <Module>string</Module>
        <SupportType>string</SupportType>
        <IsRemote>boolean</IsRemote>
        <IsSiteVisit>boolean</IsSiteVisit>
        <Duration>int</Duration>
        <SupportDescription>string</SupportDescription>
        <SupportStatus>string</SupportStatus>
        <Remark>string</Remark>
        <ApprovedBy>string</ApprovedBy>
        <ApprovedOn>dateTime</ApprovedOn>
        <Active>boolean</Active>
        <CreatedBy>string</CreatedBy>
        <CreatedOn>dateTime</CreatedOn>
        <ModifiedBy>string</ModifiedBy>
        <ModifiedOn>dateTime</ModifiedOn>
        <LastAction>string</LastAction>
        <CreatedByCode>string</CreatedByCode>
        <ModifiedByCode>string</ModifiedByCode>
        <ProjectCode>string</ProjectCode>
        <SupportName>string</SupportName>
        <ApproveByName>string</ApproveByName>
      </GetTeamSupportResult>
    </GetTeamSupportResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /Modules/SYSTEM/WebServices/WebService_Supports.asmx HTTP/1.1
Host: 10.20.1.42
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetTeamSupport xmlns="http://tempuri.org/">
      <support_id>string</support_id>
      <RequestID>string</RequestID>
    </GetTeamSupport>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetTeamSupportResponse xmlns="http://tempuri.org/">
      <GetTeamSupportResult>
        <SupportID>string</SupportID>
        <SupportNo>string</SupportNo>
        <SupportDate>dateTime</SupportDate>
        <ProjectID>string</ProjectID>
        <RequestByInfo>string</RequestByInfo>
        <SupportByID>string</SupportByID>
        <Module>string</Module>
        <SupportType>string</SupportType>
        <IsRemote>boolean</IsRemote>
        <IsSiteVisit>boolean</IsSiteVisit>
        <Duration>int</Duration>
        <SupportDescription>string</SupportDescription>
        <SupportStatus>string</SupportStatus>
        <Remark>string</Remark>
        <ApprovedBy>string</ApprovedBy>
        <ApprovedOn>dateTime</ApprovedOn>
        <Active>boolean</Active>
        <CreatedBy>string</CreatedBy>
        <CreatedOn>dateTime</CreatedOn>
        <ModifiedBy>string</ModifiedBy>
        <ModifiedOn>dateTime</ModifiedOn>
        <LastAction>string</LastAction>
        <CreatedByCode>string</CreatedByCode>
        <ModifiedByCode>string</ModifiedByCode>
        <ProjectCode>string</ProjectCode>
        <SupportName>string</SupportName>
        <ApproveByName>string</ApproveByName>
      </GetTeamSupportResult>
    </GetTeamSupportResponse>
  </soap12:Body>
</soap12:Envelope>

HTTP GET

The following is a sample HTTP GET request and response. The placeholders shown need to be replaced with actual values.

GET /Modules/SYSTEM/WebServices/WebService_Supports.asmx/GetTeamSupport?support_id=string&RequestID=string HTTP/1.1
Host: 10.20.1.42
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<TIC_SupportView xmlns="http://tempuri.org/">
  <SupportID>string</SupportID>
  <SupportNo>string</SupportNo>
  <SupportDate>dateTime</SupportDate>
  <ProjectID>string</ProjectID>
  <RequestByInfo>string</RequestByInfo>
  <SupportByID>string</SupportByID>
  <Module>string</Module>
  <SupportType>string</SupportType>
  <IsRemote>boolean</IsRemote>
  <IsSiteVisit>boolean</IsSiteVisit>
  <Duration>int</Duration>
  <SupportDescription>string</SupportDescription>
  <SupportStatus>string</SupportStatus>
  <Remark>string</Remark>
  <ApprovedBy>string</ApprovedBy>
  <ApprovedOn>dateTime</ApprovedOn>
  <Active>boolean</Active>
  <CreatedBy>string</CreatedBy>
  <CreatedOn>dateTime</CreatedOn>
  <ModifiedBy>string</ModifiedBy>
  <ModifiedOn>dateTime</ModifiedOn>
  <LastAction>string</LastAction>
  <CreatedByCode>string</CreatedByCode>
  <ModifiedByCode>string</ModifiedByCode>
  <ProjectCode>string</ProjectCode>
  <SupportName>string</SupportName>
  <ApproveByName>string</ApproveByName>
</TIC_SupportView>

HTTP POST

The following is a sample HTTP POST request and response. The placeholders shown need to be replaced with actual values.

POST /Modules/SYSTEM/WebServices/WebService_Supports.asmx/GetTeamSupport HTTP/1.1
Host: 10.20.1.42
Content-Type: application/x-www-form-urlencoded
Content-Length: length

support_id=string&RequestID=string
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<TIC_SupportView xmlns="http://tempuri.org/">
  <SupportID>string</SupportID>
  <SupportNo>string</SupportNo>
  <SupportDate>dateTime</SupportDate>
  <ProjectID>string</ProjectID>
  <RequestByInfo>string</RequestByInfo>
  <SupportByID>string</SupportByID>
  <Module>string</Module>
  <SupportType>string</SupportType>
  <IsRemote>boolean</IsRemote>
  <IsSiteVisit>boolean</IsSiteVisit>
  <Duration>int</Duration>
  <SupportDescription>string</SupportDescription>
  <SupportStatus>string</SupportStatus>
  <Remark>string</Remark>
  <ApprovedBy>string</ApprovedBy>
  <ApprovedOn>dateTime</ApprovedOn>
  <Active>boolean</Active>
  <CreatedBy>string</CreatedBy>
  <CreatedOn>dateTime</CreatedOn>
  <ModifiedBy>string</ModifiedBy>
  <ModifiedOn>dateTime</ModifiedOn>
  <LastAction>string</LastAction>
  <CreatedByCode>string</CreatedByCode>
  <ModifiedByCode>string</ModifiedByCode>
  <ProjectCode>string</ProjectCode>
  <SupportName>string</SupportName>
  <ApproveByName>string</ApproveByName>
</TIC_SupportView>